
Delivery Routes, Schedules, Shipping & FAQ's
We Ship Within India only. Based on your order delivery location within Delhi/NCR we do have a route & schedule assigned to you. For Outside Delhi NCR regions we ship only products with low perishability.
Delivery Routes & Schedules within Delhi NCR only
- We have FREE SHIPPING on ALL ORDERS only within Delhi NCR region other than on orders delivered by the Fast track 2 to 4 hour delivery mode.
However, we do have mandatory Minimum Order Values (MOV) of Rs. 320, Rs. 480, Rs. 640, Rs. 1000 & Rs.1500 based on your location and proximity from our main base store in A-8 Nizamuddin West, Delhi, 110013, India. Your eligibility is auto assessee by our website’s Cart & Checkout page.
The below Delivery routes & Schedules apply only to customers within Delhi NCR region. If your order delivery destination is out of Delhi NCR then unfortunately you will only be able to buy our non-perishable natural products but the good news is we have very fast & low cost shipping fees with the ability to track the live status of your order from within your account dashboard. Give it a try!
Delivery Routes & Schedules for Delhi NCR Regions only
- GURGAON, FARIDABAD, CHHATARPUR, MEHRAULI – MON | WED | FRI only
- NOIDA (whole) – Daily excluding Sundays.
- Gr. Noida (please call us for confirmation of serviceability in a few far-off localities of Gr. Noida) – every alternate day or on demand
- EAST DELHI & GHAZIABAD – TUES | THU | SAT only.
- CENTRAL DELHI – Daily
- Jungpura, Gk-1, GK-2, Vasant Vihar, Shantiniketan, Hauz Khaz, Golf Links, Saket, Sainik Farms, Panscheel Park, Defence Colony, Niti Bagh, Gulmohar Park, Lado Sarai, Kalkaji, Sunder Nagar, etc. etc. & also their nearby areas – Daily
- Dwarka, Janakpuri, Vikaspuri & also their nearby areas – Daily excluding Sundays
- Punjabi Bagh & rest of West Delhi – every alternate day & on demand (please call to confirm)
- Remaining parts of DELHI only – Delivery date here could range from min. next day to max. dayafter depending on your location.
- Remaining parts of NCR only – Please call for confirmation or simply order & checkout on the website for automatic confirmation.
- On a few Emergency Orders we shall deliver the same day if order value exceeds rs. 3500. But please call us early morning to confirm the same as we do reserve the right to decline a same-day delivery due to rush hour and based on your location.
Note: This is not an exhaustive list as localities nearby the above localities are also included in the above list.
* Highly Perihable Products: These include all Fresh Desi Cow Milk & it’s derived Dairy Products, Fresh Natural Fruits or Fresh Natural Vegetables excluding Desi Cow Ghee.
We accept all modes of online payment including Credit cards, Debit cards, UPI, Paypal, Paytm etc. & internet banking transfers including Cash on Delivery.
We also accept The Way We Were Wallet payments.
For every transaction you will receive an order details invoice by your email and a retail invoice at the time of delivery. If for some reason this invoice cannot be given upon delivery then we shall send it to you 2 hours post delivery. Your Order history will always remain with us and the same can be viewed in your account if the order has been processed online. Manual orders or whats app orders will not show in your online account.
DO’S & DONT’S
- Please immidiately refrigerate the items in your order that require refrigeration like Fresh Milk & it’s Products, etc. The Way We were will not be responsible for spoilage of highly perishable items like these. However you can call us ocassionally and based on your history we shall decide wether to give you a replacement or a refund. For more details, please go through our Refund Policy .
- Please do not tip the delivery personnel and do make it a point to inform us if any personnel asks for the same.

Shipping Outside Delhi NCR only
Fast, Reliable & Low Cost Shipping. Now you can track the live status of your package from within your online account dashboard for an amazing shipping experience.
Shipping Outside Delhi NCR only
FYI: *Highly Perishable products do not ship outside Delhi NCR region. If Customers falling in this zone outside Delhi NCR have added perishable products to their online cart then they will get an error message on the checkout page asking them to remove highly perishable products from their cart to continue. In such cases we advise to remove such perishables from the cart and retry to checkout.
*Highly Perihable Products: These include all Fresh Desi Cow Milk & it’s derived Dairy Products, Fresh Natural Fruits or Fresh Natural Vegetables excluding Desi Cow Ghee.
We accept all modes of online payment including Credit cards, Debit cards, UPI, Paypal, Paytm etc. & internet banking transfers including Cash on Delivery.
We also accept The Way We Were Wallet payments.
For every transaction you will receive an order details invoice by your email and a retail invoice at the time of delivery. If for some reason this invoice cannot be given upon delivery then we shall send it to you 2 hours post delivery. Your Order history will always remain with us and the same can be viewed in your account if the order has been processed online. Manual orders or whats app orders will not show in your online account.
DO’S & DONT’S
- In the unfortunate event you feel there is some damage during shipping then please send us the pictures of the damage within the shipping package itself so we can take this up with our shipping partners to expedite your exchange. If you cannot submit pictures then we may ask you to bear only the one-way cost of shipping & at the same time we’ll ourselves create a return pick up from your address. Be rest assured this is a very rare event in which case we do definitely send you an exchange but we always remind you to keep pictures handy for us ourselves to get the shipping fee reimbursement from our shipping partners. In this case we can either exchange, issue a 100% free replacement or exchange, or a 100% refund into the same source of payment within 7 to 14 working days or credit the funds to your ‘Way We Were Wallet’ immediately. However, a full refund is occasional and will be approved only after 3 days of informing us.